Location

Gurugram, Haryana

 

Full job description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the team:

Payment Strategy and Operations remit includes Supplier Payments, Partner Payments (Co-brand, Client Incentives, TLS, etc.), First-Line Payment Risk Governance, Spend Analytics, Customer Helpdesk,

Purpose of the Role:

The position will play an integral role in achieving our goal to protect and assure the payment made through Global Supply Management is correct and, proactively eliminate any financial, operational and compliance risk and exposure to the business and regularly execute accurate and effective financial reports and controls. This role is critical to ensuring that all supplier payments are accurate, timely, and fully compliant with internal policies and external regulations.

Responsibilities:

• The incumbent will be part of Global Supply Management and be responsible for performing payment quality reviews, ensuring adherence to service level agreements (SLAs), and driving continuous improvements in the procure-to-pay (P2P) process
• Conduct in-depth quality reviews of supplier payments to ensure accuracy, proper authorization, and alignment with contract terms.
• Identify discrepancies or anomalies in payment processing and drive timely resolution with relevant teams.
• Lead the monitoring and enforcement of internal controls related to P2P processes specific to quality review, ensuring compliance with company policies and regulatory requirements.
• Act as a subject matter expert on financial compliance, offering guidance and training to cross-functional teams including knowledge on applicable tax regulations.
• Generate regular, accurate, and insightful financial and operational reports to support leadership in strategic decision-making.
• Analyze financial data and trends to identify risks, inefficiencies, or opportunities for process improvement
• Drive continuous improvement initiatives by identifying gaps in existing processes and proposing effective solutions.
• Adapt to evolving business requirements and support system upgrades or changes impacting the P2P process
• Collaborate with cross-functional teams including other processes within P2P, Finance, and Tech to ensure seamless and compliant end-to-end processes.
• Understand drivers of Customer experience and collaborate with other teams to develop and execute action plans to improve customer experience.
• The incumbent should have an eye for detail with high focus on control & compliance and be able to deal with an environment of continuous change, with the need to absorb information quickly, think laterally and work independently.
• Supporting the enterprise-wide initiatives impacting the business unit and ensure end to end coordination

Experience and Academic Background:

• Bachelor’s degree in finance, Accounting, or related field; Master’s degree or professional qualification (e.g., CA, CPA, ACCA, CMA) preferred.
• 3–5 years of hands-on experience in financial accounting, reporting, and procure-to-pay processes within a global or multinational environment.
• Strong understanding of accounts payable operations, financial controls, and regulatory compliance frameworks.
• Demonstrated ability to identify control risks and implement effective mitigation strategies.
• Advanced proficiency in Microsoft Excel and experience with ERP systems (e.g., Ariba, Oracle) is preferred.
• Excellent analytical, problem-solving, and organizational skills.
• Ability to work independently in a fast-paced, continuously evolving environment with high attention to detail and accuracy

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.